Customer Journey

EGEA

La customer journey nello spazio di vendita. Governare il flusso della comunicazione

Practical Inspiration Publishing

The 10-Second Customer Journey: The CXO’s playbook for growing and retaining customers in a digital world: The Cxo’s Playbook for Growing and Retaining Customers in a Digital World

Customer Journey Mapping (English Edition)      

The Smarter Crew

Journey To Centricity: A customer-centric framework for the era of stakeholder capitalism

The Art of Service - Customer Journey Map Publishing

Customer Journey Map A Complete Guide - 2021 Edition

Independently published

The Customer Journey: How an Owned Audience Can Transform Your Business

Customer Journey: 6 steps to create it (English Edition)

OSTRICH PUBLISHERS

Customer Journeys: Why every Startup needs a Customer Advisory Board. (English Edition)

Customer Journey: Learn To Simplify Customer Experiences (English Edition)

Ricardo Pires da Silva

THE CUSTOMER JOURNEY: FROM EVOLUTION TO EXCEPTIONAL EXPERIENCE: EXPLORING THE IMPACT OF CUSTOMER EXPERIENCE, CUSTOMER INSIGHTS, AND THE SIGNIFICANCE OF THE C-LEVEL EXECUTIVES (English Edition)