Customer

APOGEO

Customer experience design. Imparare a mettere i clienti al centro con il design thinking

Independently published

La bibbia della Customer Experience in fisioterapia: Dal lettino alla leadership

Wharton School Press

The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value [Lingua inglese]

Wiley

Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

Independently published

Customer Mindset: Reflections, strategies, and tools for understanding customers in the digital age

EGEA

Customer value. Soddisfazione, fedeltà, valore  

Routledge

Loyalty Management: Driving Engagement with Loyalty Programs and Customer Experience

Independently published

Customer Mindset: Riflessioni, strategie, strumenti per capire i clienti nell'era digitale

The Customers

The Customers                                    

Customer Service Revolution: Making The Claims Job Easier (English Edition)